"I--We'd like to start with some information." Bureaucracy generally didn't even perform its stated function very well, but starting by forcing them to play to their strengths would work.

"What is this place, and why was it created?" Why am I here? Big questions, and she didn't really expect a straight answer. But sometimes, all you had to do was ask. So she had. Then she shut up, so Rita could get a word in.